Since the evolution of the word : Hyper Automation, it has gained a lot of buzz across the business as well as all the corporate landscape. Hyper Automation can bring different components of process automation which can boost the ability to automate the work.
It also merges the digital transformation technologies such as machine learning , Artificial intelligence and all the other analytical tools along with RPA as its core to automate the complex procedures.
Automation is the simple optimization of all the task processes whereas hyper automation has an additional layer of robotic intelligence capacity which makes the processes more smarter.
Alright we got to know about the difference between automation and hyper automation.
Now let’s get into the deep topic of top 10 hyper automation use cases in the year 2020
#1. Banking and insurance
Integration of hyper automation in the financial sector of the economy whether it is financial services, insurance empowers all the banking processes. It can significantly adapt for regulatory reporting, marketing, sales and even the distribution, banking services, and all the different categories of the economies.
It also helps in preventing suspicious actions such as intelligent automation solutions which are highly empowered by AI algorithms which can efficiently help in monitoring the transactions and identify the fraud activities.
As claims processing becomes the most pivotal process for all the insurance providers as well as seekers, hyper automation technologies can sufficiently reap the rewards of it.
#2. Healthcare Experience
Healthcare is a regulated sector where effective process optimization, regulatory compliance and even providing the patients with better healthcare facilities is the topmost priority.
Hyper Automation constitutes a great opportunity for the healthcare ecosystem which helps in delivering the realizable business value and often delivers superior patient care at the rational cost.
#3. Retail Digitalization
The advent of E-commerce has been enforcing the retail stores to make a paradigm shift towards digital transformation.
It plays a pivotal role as the customer’s needs are ever-changing and dynamic and with the help of such technology the business owner can help in rendering the options which are available to fulfill the requirements of the customers.
Hyper Automation technologies can assist the retailers by automating the numerous business areas such as order management, payments, transportation, warehousing and inventory management and all the different kinds of management.
#4. Customer Service
The expectations of the customers keeps on getting multiplied at an exponential rate, businesses are required to resolve the customer questions and even concern at times with increasing professionalism, pro-activity across all the channels where their actual customers are.
By implementing hyper automation technologies like intelligent automation, businesses can successfully automate end-to-end processes while advancing others that do require some manual oversight as well as control.
They can be proved to be advantageous which helps in engaging the customers in such digital and live touch points.
#5. Anti Money Laundering
The frequent stream of fraudulent activities is one of the key concerns for the payment industry.
Many companies have been integrating robust anti-money laundering measures to stop money laundering right at the given point of origin and dodge further to the business as well as all the societies.
Hyper Automation technologies such as RPA, AI and ML are the institutions which help in tracking the ecosystem at a high speed and in an automatic method.
Combination of RPA bots obtains related data and also processes to make the validation of customer’s records and even detect fraud.
The overall construction industry is complicated and where worker’s security is uncertain. Using hyper automation in this space not only empowers the companies to transform how the businesses get bloomed, but also argues with the workers safety and ability to make their work more faster with all the available resources and with less errors.
The technology can permit them to channelize their time and energy to other specific work.
#7. Workforce Upskilling
Upskilling the workforce amplifies the opportunities for an organization to frame most of their business strategies. In a UiPath survey of office workers from across the world, 86% of the respondents said that they wish to get offered by their employer a chance to learn new skills whereas 83% wish that their employer provides them with the new opportunities to uplift their current skills.
RPA leads to making predictable repetitions along with the host of new opportunities for willingness of the professionals to upskill.
#8. Technology Integration
Nowadays, all the companies are looking forward to the ways to turn their infrastructures into hybrid-cloud or multi-cloud where implementation is an integrated part of the company.
The integration of all the systems empowered by hyper automation permits them to communicate in a manner which is seamless and which ensures all the vital systems that have access to the same data which is centralized.
#9. Digital Agility
Technologies such as RPA, machine learning and AI can make the automation services without any extra effort and it also helps in eliminating the human errors.
They can even boost up their level of productivity, save time and even lower the cost.
With the new technological advancements and the automation which works closely together, the businesses can make their step forward and beyond the single technologies along with providing one advantage over the state of true digital agility and versatility which are scaling up at a rapid rate.
#10. Improved ROI
Return on Investment is the key factor which is taken into consideration and which provides the company to regulate the profitability of all the expenditure.
All the individuals have their own abilities and they look forward to the ways to calculate and determine the return on their investments which provides extra value for the business nevertheless of the size of the business or the whole industry.
The last lines
By using and implementing RPA in the above mentioned areas the business can enhance the potentiality of the business and along with that RPA can solve major tedious and time-consuming tasks without any errors.
RPA appears as the perfect technological option to all the business owners who are looking forward to the ways to integrate something innovative in the organization or in the whole sector.
RPA has the in-built capacity to channelize the workload of the businesses and provide the best automation techniques which are of high importance in the organization.